-The client’s users are billionaires and celebrities who own luxury houses.

-The majority of users are entrepreneurs of traditional industries, age 50+.  

01/ They are not adapted well to the latest technologies.  
02/ Only use very little part of the smart home system.  
03/ Panels are overwhelming.

-Secondary user group are young entrepreneurs of tech companies.  

01/ They are very familiar with the high-tech products.  
02/ Love to explore functionalities and play with the smart home system.

-The new system aims to focus on the majority of users to improve the user experience.  

Upgrades will be made based on the following aspects:

UX: clearer and more simple, more user friendly.
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‍Structure: minimize the steps for daily interactions.
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‍Style: aesthetics of using empty space.

-Male host

-Female host

-Kids

The user journey maps were based on user interviews and user reviews offered from clients.

Overall quick edit panel.

User can adjust six main functionalities on home page without jumping to other pages.
The home page covers most commonly used features.

Convert users’ daily routine into smart mode system.

Based on user journey maps, a smart mode system is designed based on daily routine, such as adjusting light, AC, shade according to time/ daylight conditions.

Two art directions are designed based on user research:

-Modern minimal
-Modern luxury